Privacy policy
Privacy Policy
Last updated: August 27, 2025
Caliathletics sp. z o.o. (“we,” “us,” “our”) operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). Our store is powered by Shopify Inc., which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us.
By using the Services, you agree to the terms of this Privacy Policy.
Personal Information We Collect
We may collect the following categories of personal information about you:
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Contact details: name, billing and shipping addresses, email, phone number.
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Payment information: payment card details, billing address, and payment confirmations.
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Account information: usernames, passwords, preferences, settings.
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Order and transaction details: items purchased, viewed, returned, or exchanged.
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Device information: IP address, browser type, operating system, and device identifiers.
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Usage data: pages visited, time spent, and interactions with our Services.
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Marketing consent records: date, time, and method of consent for email/SMS marketing.
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Communications: any messages or feedback sent to us.
Sources of Personal Information
We collect personal information from:
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Direct interactions: when you create an account, place an order, sign up for our newsletter or waitlist, or contact us.
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Automated means: through cookies, tracking pixels, and similar technologies.
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Service providers: payment processors, marketing platforms, and logistics partners.
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Third parties: advertising platforms and social networks.
How We Use Your Personal Information
We use your personal information for the following purposes:
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Providing our Services: processing orders, delivering products, managing accounts, and providing customer support.
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Newsletter Subscription: sending promotional emails with information on new products, promotions, educational content, and a one-time 10% discount for your first order.
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Clothing Drop Waitlist: sending early access notifications, limited edition release alerts, reminders before/during the drop, and a one-time 10% discount code valid for the drop. May include email and/or SMS messages.
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Marketing & advertising: showing relevant ads, sending promotional messages, and conducting remarketing campaigns, including creating custom and lookalike audiences via Meta (Facebook, Instagram) and Google.
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Security and fraud prevention: verifying identity, preventing fraud, and protecting the Services.
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Legal compliance: meeting our legal obligations and responding to lawful requests.
How We Disclose Personal Information
We share personal information with:
| Processor / Service | Purpose |
|---|---|
| Shopify Inc. | Store hosting, checkout, order management |
| Klaviyo Inc. | Email & SMS marketing automation |
| Meta Platforms Ireland Ltd. | Advertising, remarketing, custom/lookalike audiences |
| Google Ireland Ltd. | Analytics, advertising, remarketing |
| SMSAPI Sp. z o.o. | SMS delivery for certain regions |
| ManyChat Inc. | Automated messaging (chatbot) |
| Baselinker Sp. z o.o. | Order integration and fulfillment |
| wFirma.pl Sp. z o.o. | Sales document processing |
| Payment providers (PayPal, Przelewy24, Stripe) | Payment processing |
| Shipping carriers | Order delivery |
| Other similar service providers | As necessary to operate our business |
We may also disclose personal information:
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With your consent.
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Within our corporate group.
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In the event of a business transfer.
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To comply with legal obligations.
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To protect rights, safety, and security.
Cookies and Tracking
We use cookies, tracking pixels, and similar technologies to:
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Provide core site functionality.
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Analyze traffic and measure performance.
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Show you relevant advertising.
You can manage your cookie preferences through your browser settings.
Security and Retention
We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law. For marketing purposes, we keep your data until you withdraw consent or request deletion.
Your Rights
Depending on your location, you may have the following rights:
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Access to your personal information.
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Correction of inaccuracies.
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Deletion of your personal information.
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Restriction or objection to processing.
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Data portability.
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Withdrawal of consent at any time.
To exercise your rights, contact us using the details below.
Managing Communication Preferences
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Email: Click the “unsubscribe” link in any marketing email.
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SMS: Reply “STOP” to any SMS we send.
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You may also contact us directly to update or remove your information from marketing lists.
International Data Transfers
Your information may be transferred to countries outside your own, including to the United States, Canada, and the European Economic Area, where our service providers are located. We take measures to ensure such transfers comply with applicable laws.
Children’s Privacy
Our Services are not intended for children under 13 (or the minimum legal age in your country). We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a new “Last updated” date.
Contact
Caliathletics sp. z o.o.
E-mail: bok@caliathletics.pl